About Us
At CKA, we ensure you are meeting your customer experience objectives, we gather, analyze and deliver information in a timely manner allowing you to move forward quickly with your strategic sales and marketing initiatives. More importantly, we provide the tools to make informed business decisions that improve your customers' experience AND improve your company's bottom line.

We have access to thousands of professional surveyors who are an integral part of our Customer Experience Solutions. They are the consumers who live in the communities your business serves on a regular basis. With CKA you get a true local viewpoint of how your business is perceived.

CKA is a proud member of the MSPA (Mystery Shopping Providers Association). The MSPA is the largest professional trade association dedicated to improving service quality. To learn more about the MSPA please click here

Beware of Letters Offering Quick Returns for Cashing a Check

Click on the link above for more information. Our company rarely, if ever, conducts mystery shops involving check cashing or money transfers. We never ask shoppers to send us money. If someone posing as a representative of our company ever contacts you with a cashier's check, call us before you try to cash the check...it may be a scam!